How to Disagree Without Being Disagreeable

Type

Book

Authors

Suzette Haden Elgin

ISBN 10

1567317391

ISBN 13

9780471157052

Tags

Conflict Management, Interpersonal Relations, Psychology & Counseling, Conflict Resolution, Parenting, Communication, Cognitive Psychology, Communication & Media Studies, Communications

Description

As bestselling author Suzette Haden Elgin proves, you don't have to live your life on red alert. With her Gentle Art of Verbal Self-Defense techniques, you'll be able to respond clearly to hostile comments from others--or deliver necessary negative messages of your own--without sacrificing your dignity or principles. You'll learn to: * Keep domestic disagreements from escalating * Deliver criticism to coworkers, employers, or employees * Handle aggressive, negative comments about race, politics, or religion * Provide discipline without increasing hostility * Use language that reduces tension and creates rapport in every situation - from Amzon

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